Crocker Communications: When your business is on the line [Home]
MailMy AccountSearch
About UsProductsSolutionsSupport
ProductsInternetOffsite BackupWeb HostingColocationVoIPNetworkingTAS  


July 2008

It's Thunderstorm Season!

You may be wondering about the best way to protect your computers when severe storms hit the area. While lightning is probably the most familiar source of equipment damaging power surges, it’s statistically one of the least common causes. That said, when lightning does strike near a power line, it causes a huge power surge that will overpower almost any surge protector. You should never rely on your surge protector to save your computer and its contents. The very best protection is to unplug your computer and modem during a thunderstorm.

If you have any questions feel free to contact Customer Care. (Hours and contact info are available below.)

Are gas prices causing pain in your wallet?
Have you considered Telecommuting?

Working from home just one or two days a week saves money and time! Crocker Communications Telecommuting Solution is a win win situation for you, your employer and the environment. At home, the office or on the road you can get connected and stay connected with Crocker.

Customer Care Department Contact info:

Email: support@crocker.com
Support Hours (EST): Mon-Fri 8AM–5PM

Local Telephone Numbers:

Springfield 413-654-1000
Greenfield 413-475-1000
Northampton 413-387-1000

 

  


GOOD NEWS! High Speed Internet Access is coming to the Hilltowns!

If you live or work in an area that has not enjoyed DSL service in the past, you may be able to get it soon. Crocker Communications is expanding DSL Service Areas as Verizon adds new lines to central switching offices in underserved areas of Franklin and Hampshire Counties.

You can stay local with Crocker, upgrade your dial up to blazing fast DSL and still keep the same email addresses you’ve had forever. And, best of all, Crocker DSL still costs just $19.95/month—the same you’ve been paying for dial up.

Upgrading to Crocker DSL is easy! Just contact one of our friendly, local Customer Care Technicians and they’ll get you started.

Please note: DSL service is distance sensitive and that even with additional coverage, some areas may still be excluded.

[country road]

Here's a helpful hint for dial up users:

If you are having problems downloading email to your computer, you can log in through Crocker Webmail to view large attachments or delete emails that are clogging your incoming email?

Most dial up customers have a hard time downloading large messages. You can work around this by logging into your webmail and viewing your email on the server with a web browser. You will be able to view and delete emails that may be slowing things down.

Thank you for connecting with Crocker Communications!

07/28/2008 8:58

1-800-413-LINE. Crocker Communications, Inc.Contact UsAll content ©2007 Crocker Communications. Crocker Communications, 'When Your Business Is On The Line,' and the Crocker Communications logo are registered trademarks of Crocker Communications, Inc.